Privacy Policy

Ctrl Alt Develop Web Design (ABN 90 804 460 904) respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it. It applies to this website and to enquiries you send us through it.

What we collect

When you contact us through the site, we collect what you choose to give us: your name, your email address, and whatever you tell us about your project.

We don’t collect more than we need, and we don’t ask for sensitive information.

How we use it

We use your information to reply to your enquiry, scope and deliver work you ask us to do, and keep basic records of our correspondence. We do not sell your information, share it with advertisers, or add you to mailing lists you didn’t ask for.

Information we access during projects

When we carry out work for a client, we may access data on their systems — for example logins, content, or their own customers’ information. We treat that data as confidential and use it only to do the work. This policy covers information collected through this website; data we access while delivering a project is governed by the confidentiality terms of our client agreement.

Analytics and cookies

We use Google Analytics to understand how visitors use the site — for example, which pages are popular and how people find us. Google Analytics sets cookies and collects usage data such as your approximate location, device, and browser. That data is processed by Google, may be stored on servers outside Australia, and is used by us only in aggregate to improve the site, not to identify you personally. You can opt out through your browser settings or Google’s opt-out browser add-on. For details on what’s stored on your device, see our Cookie Notice.

Storage and security

Enquiries you send us arrive by email and are kept only as long as needed to deal with your request and keep basic records of our correspondence. Some of the services we rely on, such as our email and analytics providers, may store data outside Australia. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

Your rights

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. We handle personal information in line with Australian privacy law.

If you’re concerned about how we’ve handled your information, contact us first at hello@ctrlaltdevelop.io. If we can’t resolve it, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Updates to this policy

We may update this policy from time to time. The published date above indicates the most recent revision.

Contact

If you have questions about this policy or how we handle your information, contact us at hello@ctrlaltdevelop.io.